Frequently Asked Questions

Do you have stock?

We list all of the available stock from our warehouse and our partners on our website. We update the available stock on each item twice a day in order for us to ensure that our stockholding displayed on our store is as accurate as possible.

 

How can I get a quote?

We, unfortunately, do not provide quotes. However, you can view your total payment with taxes and shipping at Checkout after adding the goods to your cart. 

 

Can I open an account with you?

We, unfortunately, do not provide accounts. However, we have partnered with payment platforms which provide extended payment options which would serve as a replacement to accounts. We have partnered with PayJustNow in order to offer you payment plans which are interest free, to suit your needs.

 

Can't find what you're looking for?

If the particular product you are looking for is not listed on our website, we do not stock it. Leave us a message here and we will refer you to one of our partner companies for assistance with a quote.

When will my order be delivered?

Your order will be dispatched within 1 business day of receiving full payment of the order. We have partnered with The Courier Guy to ensure you receive your delivery as quickly as possible. Typical delivery times for The Courier Guy can be found below:
Local deliveries: 1 - 2 business days
Outlying areas: 3 -5 business days

 

How much is the delivery fee?

There is an R80 EX VAT delivery fee on all orders shipped within South Africa.

 

Do you deliver outside of South Africa?

We currently only deliver within South Africa. If you are not based in South Africa, please send us an email and we will refer you to one of our partner companies for assistance.